All Supadex NZ products have a 30-day Return Policy. Conditions as follows:

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
• To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need the receipt or proof of purchase.
• To start a return, you can contact us at supadexnz@gmail.com
• If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. 
• You can always contact us for any return questions at supadexnz@gmail.com

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and put it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be refunded on your original payment method within 10 working days. Please remember it can take some time for your bank or credit card company to process and post the refund too. We will only refund to the original payment method.

If more than 15 working days have elapsed since we have approved your return , please contact supadexnz@gmail.com